Find answers to common questions about All Tech Devices
Placing an order is easy! Simply browse our products, add items to your cart, and proceed to checkout. You can checkout as a guest or create an account for faster future purchases. Follow the checkout steps to enter your shipping address and payment information, then confirm your order.
We accept the following payment methods:
All transactions are secured with SSL encryption for your safety.
Yes! You can cancel or modify your order within 1 hour of placing it by contacting our customer service team at support@alltechdevices.com or calling +1 (555) 123-4567. Once your order has been processed for shipping, you'll need to follow our return procedure.
Absolutely! We use industry-standard SSL encryption and PCI-DSS compliant payment processors. Your payment information is never stored on our servers - it goes directly to our secure payment partners (Stripe, PayPal). Learn more in our Privacy Policy.
Shipping times vary by method:
Orders are processed within 1-2 business days. See our Shipping Policy for full details.
Yes! We offer FREE standard shipping on all orders over €50 within the EU. No promo code needed - the discount is applied automatically at checkout.
Once your order ships, you'll receive an email with a tracking number. You can track your package by:
Yes! We ship to all European Union countries, as well as the UK, Switzerland, and Norway. International shipping costs vary by destination (€9.99-€24.99). Note that customs fees, duties, and taxes may apply for non-EU deliveries.
We offer a 30-day money-back guarantee on most items. If you're not satisfied, return the item in its original, unused condition within 30 days for a full refund. See our Returns Policy for complete details.
To return an item:
It depends on the reason for return:
Once we receive and inspect your return, we'll process your refund within 5-7 business days. The refund will be issued to your original payment method. Depending on your bank or card issuer, it may take an additional 3-5 business days for the funds to appear in your account.
Yes! All products sold at All Tech Devices are 100% authentic and brand new, unless specifically marked as "Refurbished" or "Open Box". We only work with authorized distributors and manufacturers to ensure authenticity.
Yes! All products come with manufacturer warranty (typically 1-3 years depending on the product). We also offer:
Absolutely! If you're looking for a specific product that's not in our catalog, contact us with the details. We'll do our best to source it for you at a competitive price, usually within 3-5 business days.
Yes! We provide free lifetime technical support for all products purchased from All Tech Devices. Our expert team can help with setup, troubleshooting, and general questions. Contact us at support@alltechdevices.com or call +1 (555) 987-6543.
No, you can checkout as a guest. However, creating an account allows you to:
Create an account - it's free and takes less than a minute!
Click "Forgot Password" on the login page. Enter your email address and we'll send you a password reset link within a few minutes. Follow the link to create a new password.
Yes! We take your privacy seriously. We use SSL encryption, secure servers, and never sell your personal information to third parties. We're fully GDPR compliant. Read our Privacy Policy for complete details on how we protect and use your data.
You can unsubscribe from marketing emails by:
Note: You'll still receive important order updates and transaction emails.
